How to use chat widgets in your website outside your CRM system?

Make a chatbot script and easily add it to your website, even if it’s made on WordPress or Wix, by following these steps.

Go to Chat and add a new Inbox as Website Widget as shown below in the screenshot:

Choose Website Widget from Channel options:

Enter the name of your chatbot. Enter your website domain as shown below screenshot:

Welcome Heading and Welcome Tagline are optional.

Click on Create Inbox

Once you create an inbox you will see the below screen to assign agents to that inbox:

Click on Add Agents, and then you will see the below screen:

Your script is ready to be used on any website. Just copy that script and paste it into your website.

You have created a website channel successfully. Copy the code shown below and paste it on your website. Next time a customer uses the live chat, the conversation will automatically appear in your inbox.

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