Steps to resolve this issue #
Scenario #
I have Gmail integration and I am getting the following error message when I send emails
![](https://glidecampaign.com/wp-content/uploads/2023/05/image-65.png)
Check the inboxes section under the Chat dashboard #
Please, navigate to the ‘Chat’’ on the left menu bar. Once the page is loaded, click on the ‘Inboxes’ on the top menu bar.
![](https://glidecampaign.com/wp-content/uploads/2023/05/image-66.png)
Here, you can see all the existing email inboxes.
Delete the inbox #
Please, remove the concerned Gmail inbox.
![](https://glidecampaign.com/wp-content/uploads/2023/05/image-67.png)
Please, type the exact inbox name to delete the inbox
![](https://glidecampaign.com/wp-content/uploads/2023/05/image-68.png)
Add the inbox again #
Once the inbox is deleted, click on the ‘Add Inbox’ button to add Gmail inbox.
![](https://glidecampaign.com/wp-content/uploads/2023/05/image-69.png)
Please, select Gmail option to connect your Gmail account
![](https://glidecampaign.com/wp-content/uploads/2023/05/image-70.png)