Set up your system to automatically send SMS notifications when a call is missed.

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Steps to enable SMS alters for missed calls #

1. Add a Phone Number

• Our system provides VoIP services. You can buy a number inside the system or port any existing number to the system.
  

2. Create an Automation Flow

• Click on create a new Automation under the Automation section.

3. Add the ‘Transfer Call’ Step

•  Drag in the Transfer Call step and configure it based on how you want the calls to be handled.

• Make sure to select the correct extension to transfer calls.

• We have 2 options for the transfer steps

• For transferred calls, you can connect the step to Hangup Call if nothing else is needed.

4. Add the ‘Send SMS’ Step for Missed Calls

• For the No Answer branch, drag in the Send SMS step.

• Configure the steps. You can choose the ‘Custom Phone Number’ option to send a notification to any number.

• Make sure SMS is enabled for your VoIP number.

5. Publish the Flow

• Once everything is configured, save and publish the flow.