Steps to configure/find the settings of my existing inbox #
Please, navigate to the ‘Chat’ icon on the left menu bar. Once the page is loaded, click on the e ’Inbox’ menu on the top menu bar.
![](https://glidecampaign.com/wp-content/uploads/2023/05/Screenshot_6.png)
Select the concerned email inbox and click on the setting icon
![](https://glidecampaign.com/wp-content/uploads/2023/05/Screenshot_7.png)
Under the ‘Collaboration’ tab, you can assign an agent for your email inbox
![](https://glidecampaign.com/wp-content/uploads/2023/05/Screenshot_8.png)
Under the ‘Business Hour’ tab, you can configure working hour for this email inbox
![](https://glidecampaign.com/wp-content/uploads/2023/05/Screenshot_9.png)
Under the configuration tab, you will have the forwarding email address to receive inbound emails. Also, you can configure IMAP, and SMTP details here.
![](https://glidecampaign.com/wp-content/uploads/2023/05/Screenshot_10.png)